Description
Job Summary:
Administrative assistant for logistics customer service to handle inquiries, manage documentation, and coordinate logistics, ensuring customer satisfaction and continuous process improvement.
Key Responsibilities:
1. Customer service and documentation management in logistics
2. Internal and external logistics coordination to optimize product flow
3. Interdepartmental collaboration and continuous process improvement
We are seeking an administrative assistant for logistics customer service in Seville. The candidate will courteously handle customer inquiries and requests, manage shipping and receiving documentation, and coordinate internal and external logistics to optimize product flow.
The candidate will also collaborate with the sales and warehouse departments to ensure customer satisfaction, track orders, resolve incidents during the process, update databases, and participate in continuous improvement of processes and procedures.
Requirements include a Higher Vocational Training qualification in related fields, at least two years of experience in similar positions, excellent communication skills, proficiency in computer tools and database management systems, ability to work effectively in teams and under pressure, and a proactive, results-oriented attitude.
* Higher Vocational Training qualification in related fields.
* Minimum 2 years of experience in similar positions.
* Excellent communication and customer service skills.
* Proficiency in computer tools and database management systems.
* Ability to work in teams and under pressure.
* Proactive and results-oriented attitude.