Description
Administrative/IVA for the switchboard
Tasks to perform: \- Telephone assistance. \- Resolution of inquiries.
* 1 year of experience. Preferred qualifications: \- Customer-oriented attitude. \- Training in ISO standards. \- Teamwork and empathy.
* Higher Vocational Training Certificate (FP de Grau Superior)
* Catalan (spoken at advanced level, written at advanced level)
* Competencies / knowledge: \- Customer-oriented attitude. \- Training in ISO standards. \- Teamwork and empathy. \- Higher Vocational Training Cycle in Administration. \- Commercial knowledge and skills. \- Catalan level C. \- Office software proficiency at user level.
* Indefinite-term employment contract
* Full-time position
* Other relevant information: \- Employment contract \- 40-hour weekly schedule, working hours: Monday, Tuesday, and Friday from 9:00 to 18:00, Wednesday and Thursday from 11:00 to 20:00. \- Start date: September