**INTERNSHIP IN CUSTOMER RETENTION AREA** **Paid internship** **Location**: Majadahonda **Working hours**: 08:00 to 15:00 **Mode**: On-site **Duration**: 6 months + 6 months extendable **Immediate incorporation.** **JOB MISSION** Support tasks related to the management of members of the MAPFRE Loyalty Program. **JOB RESPONSIBILITIES** Support in resolving member inquiries/issues regarding membership card, Bankintercard credit card, and additional promotions. Invoice claims and recording of partner purchase orders. Assistance in campaign management Updating and adapting content of benefits within the Plan **EDUCATION / KNOWLEDGE** Currently pursuing studies related to business administration. Proficiency in office software at user level. **PROFESSIONAL EXPERIENCE REQUIRED FOR THE POSITION** Previous occasional work experience during studies will be valued.