DESCRIPTION #### **AVOS TECH, Prosegur's BPO division, is part of one of the top 100 best companies to work for in Spain, recognized for our commitment to employee well-being, professional development, and a positive work environment.** #### **As leaders in the business process outsourcing sector, we are seeking 1 person to join our customer service team.** ### **WHAT WILL YOU DO?** * Telephone customer service for residents of Palma de Mallorca (full water cycle, waste collection, cleaning, etc.). * Administrative procedure management. * Information on tariffs and municipal ordinances. * Reception and management of incidents. * Outbound calls for surveys. ### **WHAT ARE WE LOOKING FOR IN YOU?** * Communication skills. * Customer orientation. * Proactivity and commitment. * Immediate availability to join our offices at the Son Rossinyol industrial park. * **Languages**: proficiency in Catalan and Spanish; English is highly valued. ### **WHAT DO WE OFFER?** * Job stability: permanent contract and the security of joining an established, sector-leading company. * Professional development and a positive work environment. * Salary according to the collective agreement for the Teleoperator category (€17,139.58 annually in 12 installments, €1,428.30/month) \+ language allowance, if applicable. * Full-time schedule Monday to Friday, on rotating shifts: * 8:00 AM – 4:00 PM * 9:00 AM – 2:00 PM and 3:00 PM – 6:00 PM * Role-specific training, plus access to Prosegur University and all its courses. * Access to exclusive offers and discounts through the Employee Club. Apply now! We would be delighted to meet you!
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
