Telemarketer

Description

Job Summary: We are seeking a telemarketer to provide customer service, customer retention, and commercial advisory support, handling calls, updating databases, and delivering personalized assistance. Key Highlights: 1. Stable work environment with defined working hours. 2. No specific prior qualification required. 3. Training necessary for operating systems and procedures. This position is for telephone-based customer support in Valladolid, focused on customer assistance, retention, and commercial advisory services. Responsibilities include managing incoming and outgoing calls to maintain contact with existing customers and promote products or services. Personalized advisory support is also provided, explaining options and solutions tailored to each individual's needs. Additionally, the customer database is updated and maintained to ensure information accuracy and proper organization. The selected candidate must be proficient in using computer tools and applications for contact and administrative task management. Clear communication skills and a service- and sales-oriented mindset are highly valued, aiming to deliver a positive customer experience. The work environment is stable, with defined working hours that allow for personal life planning, and operations comply with industry regulations. No specific prior qualification is required; however, full availability to accommodate assigned shifts is essential. Effective interpersonal skills, information management capability, and support for the team’s commercial objectives are valued. Necessary training for internal systems and procedures will be provided to ensure smooth integration into daily contact center operations. Full availability to accommodate assigned shifts. Proficiency in computer tools and applications. Excellent communication skills and commercial orientation.