Team Lead Infrastructure

Description

#### **Humanizing Technology.** We are a large company with the soul of a startup. We organize ourselves into expert knowledge units that collaborate with each other. Therefore, we are looking for **curious individuals**, who are **motivated by challenges and eager to grow both personally and professionally**, and who will join our team to make a **positive impact** on the world through technology. **ARE YOU UP FOR THE CHALLENGE?** ------------------------ As a **Team Lead**, you will join the **End-User Support** unit for one of our clients in Barcelona. In this area, we enhance workplace productivity through user support services, support centers, and other solutions enabling a smooth and efficient working environment. This support **can act proactively or reactively to resolve issues and thus ensure business continuity.** Our field IT services team **handles the installation, maintenance, repair, and on-site supervision of our customers' products.** **WHAT WILL YOU DO ON A DAILY BASIS?** ------------------------------- Your responsibilities will include: * Management of the technical team assigned to you. * Management and supervision of incidents. * Management and supervision of inventories. * Generation of monthly reports. * Direct communication with the client and various users. * Monthly reporting of your team's performance to your supervisor. **WHAT DO WE EXPECT FROM YOU?** ------------------------- * **Education**: Higher Vocational Training Cycle in Computer Systems or a university or technical degree in related fields such as Engineering, Electronics, Telecommunications, or similar. * **Location**: Area near Diagonal Mar Shopping Center. * **Languages** + Spanish and Catalan are mandatory, as the service is delivered in Catalan. + English: intermediate/advanced level #### **WHAT WILL YOU FIND AT SEIDOR?** * **A diverse team**. We respect differences that make us more human. * **Comradeship**. We work as a team and learn from each other. * **Flexibility and work-life balance**. Remote work is in our DNA. We promote flexible hours and offer intensive Fridays and July–August schedules. * **Continuous learning**. Training in languages, technical skills, certifications, etc. * **Personalized career development**, allowing you to decide how far you want to go. * **Autonomy**, and the opportunity to propose and drive new initiatives. * **Flexible compensation program.** Nursery, meal, transportation vouchers, and private health insurance. * **Exclusive discounts and special conditions** on technology, leisure, travel, etc. * You can participate in **socially responsible and environmental initiatives**. * If you have international aspirations, **we operate in 45 countries**. **Join our team and help us humanize the world through technology!**