Description
Job Summary:
We are seeking a Level 1 Support Technician to gain experience and develop a professional career in the IT field, providing support to end users and the technical team.
Key Highlights:
1. Gain experience and develop a professional career in IT.
2. Practical learning environment from day one.
3. Diagnosis and resolution of microcomputer incidents.
**Description:**
----------------
At Grupo Azarbe, we invest in Talent!
We are looking for a user-oriented **Level 1 Support Technician** who wishes to gain experience and develop a professional career in the IT field.
The main responsibilities include providing support:
* Registering, tracking, and documenting incidents using various tools.
* Preparing, delivering, and collecting IT equipment (computers, peripherals), including delivery control and signature.
* Installing and configuring equipment.
* Diagnosing and resolving incidents in microcomputer environments (operating systems, basic connectivity, applications).
* Applying procedures for updates, security reviews, and basic maintenance.
* Supporting the technical team in specific tasks (including remote support for field technicians).
If you are interested in launching your technology career and learning in a practical environment from day one, we want to meet you!
**Requirements:**
---------------
* Higher Vocational Training Cycle in Computer Systems Administration or equivalent.
* General knowledge of IT and microcomputer environments.
* Ability to diagnose hardware and software incidents.