Description
Job Summary:
We are seeking a Customer Service Representative to provide customer support, handle inquiries, and ensure a positive experience in every interaction.
Key Highlights:
1. Collaborate with other departments to improve service
2. Ensure a high level of customer satisfaction
3. Professional development opportunities
**Job Description:**
We are looking for a Customer Service Representative to join our team in Valencia. The selected candidate will be responsible for providing customer support, handling inquiries, and ensuring a positive experience in every interaction.
**Responsibilities:**
* Respond to customer inquiries via email, phone, or chat
* Resolve issues and provide appropriate solutions
* Maintain up-to-date records of customer interactions
* Collaborate with other departments to improve service
* Ensure a high level of customer satisfaction
**Requirements:**
* Prior customer service experience (preferred)
* Strong communication skills
* Basic knowledge of computer tools
* Ability to work effectively in a team
* Fluent Spanish (additional languages are an advantage)
**We Offer:**
* Flexible working hours
* Initial training
* Professional development opportunities
* Dynamic work environment
Employment Type: Full-time, Freelance
Contract Duration: 20 weeks
Salary: €9.00–€14.00 per hour
Expected Hours: 20 hours per week
Benefits:
* Dental insurance
* Uniform provided
Work Location: On-site