Description
Job Summary:
Resolve technical incidents related to fiber optics, IP telephony, and access points, acting as the point of contact with the end client.
Key Highlights:
1. Opportunity for growth within the company
2. Dynamic and young company
3. Positive work environment
Ref. 143307
VE
Vera
Girona, Gironès 08:00h to 14:00h and 15:00h to 17:00h Indefinite 22/06/2026 2 positions
Job Description
Job Mission:
Resolve various incidents experienced by companies regarding contracted services (routing, switching, access points, VoIP, FTTH).
Main Responsibilities
On-site resolution of all technical incidents related to fiber optics, IP telephony, and access points affecting companies.
Act as the point of contact with the end client (company) to channel their requests and needs arising during support.
Achieve team-defined objectives regarding incident resolution, inquiries, and technical actions.
Adhere to the scheduled support calendar for companies.
Perform installations at companies (VoIP, switches, professional routers)\- whenever no scheduled support visits need coverage.
Provide suggestions and participate in continuous improvement of ongoing activities.
Know and comply with established quality and quantity procedures and instructions.
Ensure effective communication and professional treatment with clients, upholding the company’s values.
We Offer:
Opportunity for growth within the company
Indefinite-term contract
Competitive salary
Dynamic and young company
Positive work environment.
Requirements
* Qualification: Higher Degree in Network Systems Administration
* Additional knowledge will be valued:
IP networking knowledge.
MikroTik knowledge.
VoIP telephony knowledge.
FTTH operation knowledge.
Knowledge of the fiber product lifecycle.
* Requirements: Specific competencies:
Required:
Learning ability
Ability to work under pressure
Teamwork
Problem-solving skills
Priority management
Desirable:
Communication skills
Personal Traits:
Required:
Autonomy
Agility
Responsibility and commitment
Planning ability
Desirable:
Results-oriented.
Client-oriented.
* Mandatory: Required Knowledge
Local network knowledge: LAN and Wi-Fi
Basic knowledge of telecommunications networks.
Advanced proficiency in Catalan and Spanish languages.
Valid driver's license (Class B).
Conditions
Population
Girona
Region
Gironès
Number of positions
2
Category
Installation Technician
Department
Infrastructure Operations
Working Hours
08:00h to 14:00h and 15:00h to 17:00h
Salary
28k
Contract Type
Indefinite
Contract Duration
Indefinite
Publication Date
22/06/2026
CompanyVera
PopulationGirona
RegionGironès