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Job Summary: Responsible for managing the store team, driving sales, maximizing profitability, and delivering optimal customer service. Key Highlights: 1. Personalized development and career plans 2. Continuous training 3. Cooperative, diverse, and equal-opportunity environment **Responsibilities** As Assistant Store Manager, you will be responsible for managing the store team, focusing on driving sales and maximizing store profitability while delivering optimal customer service. Additionally, you will work to exceed your store’s KPIs, comply with company procedures and policies, and represent Sprinter in the most professional manner. Day-to-day responsibilities: Customer Experience * Deliver excellent service levels to customers. * Address customer inquiries and complaints, offering the best possible solution. * Ensure sales staff appearance complies with company guidelines. * Manage, train, motivate, and coordinate the store team to guarantee adherence to company-defined customer service guidelines and procedures. Sales * Analyze reports and dashboards to support decision-making aimed at boosting sales or correcting deviations, ensuring achievement of targets. * Guarantee control over store records for KPI analysis (FF, ATV, ASP, CR, UPT), applying insights to store operations. * Manage store resources, seeking efficiency and adapting them to store needs. Visual Merchandising * Use visual merchandising to attract, engage, and motivate customers to purchase in-store through the latest visual techniques. * Provide support to maintain standards in the sales area. * Ensure all new launches and promotional products are displayed in the correct locations. * Maintain clean and presentable stock at all times. Training \& Development * Foster team progress. * Provide support during onboarding and training of new staff. * Assist in developing existing staff, ensuring they complete relevant evaluations. Human Resources * Select candidates for store positions based on competencies. * Guarantee proper implementation of HR policies and collective bargaining agreements. * Ensure full compliance at store level with all Occupational Health and Safety (PRL) regulations. Profit Protection * Comply with and supervise adherence to departmental standards. **Requirements** * Prior experience as Assistant Store Manager or in people management within the retail sector is desirable. * Excellent time management skills. * Strong verbal and written communication skills. * Computer skills: Microsoft Outlook, Word, and Excel. **What We Offer** * Flexible compensation (health insurance, transportation allowance, childcare support, etc.). * Staff discount. * Personalized development and career plans. * Continuous training. * Fixed salary plus variable pay linked to sales targets. * Schedules compatible with your studies/family life. **Are You Interested?** We’d love to meet you! If you believe this opportunity is right for you, apply today. Due to the high volume of applications we receive for our openings, it takes time to review them all. If you do not hear from us within two\-three weeks after submitting your application, please consider that on this occasion we have decided to proceed with other candidates. Applicants meeting the criteria will be contacted for a video interview. Thank you for your interest and time! **About the Group:** We opened our first Sprinter store in Valencia in 1995 and since then have grown into a destination for those passionate about sport and sportswear. With over 200 physical stores and an online shop, we carry leading brands such as Nike, Adidas, Reebok, and Fila, as well as our own brands including Up, Silver, Doone, and Boriken, among others. As part of JD Group — a global leader in Sports, Street \& Premium Fashion — we employ approximately 97\.000 people across more than 4850 stores spanning over 49 countries. Join us and develop your career within this rapidly growing international group! At Sprinter, we offer an environment built on cooperation and mutual respect, with a strong commitment to diversity and equal opportunity. All individuals will be considered regardless of gender identity, sexual orientation, ethnicity, religion, age, or disability status. Our selection processes follow a competency-based assessment model, and we value passion, eagerness to learn, and growth within an international setting. Are You Interested? We’d love to meet you! If you believe this opportunity is right for you, apply today. *Due to the high volume of applications we receive for our openings, it takes time to review them all. If you do not hear from us within two\-three weeks after submitting your application, please consider that on this occasion we have decided to proceed with other candidates. Candidates meeting the criteria will be contacted by the Talent team. Thank you for your interest and time!*
