Description
Job Summary:
We are seeking a responsible and organized individual to assist guests at an internationally oriented hostel, manage reservations, and ensure a positive guest experience.
Key Highlights:
1. Multicultural environment and positive work atmosphere.
2. Training on hostel tools.
3. Opportunity for internal growth.
We are an internationally oriented hostel with a friendly, approachable atmosphere. We seek a responsible, organized person who communicates easily with travelers from all over the world.
**Main Responsibilities**
* In-person and telephone guest assistance.
* Reservation management, check-in/check-out, and PMS usage.
* Provision of tourist information and resolution of inquiries or issues.
* Cash handling and payments.
* Coordination with cleaning and maintenance teams.
* Ensuring a positive experience throughout the guest’s stay.
**Requirements**
* **High proficiency in Spanish, English, and French** *\- additional languages are highly valued.*
* Customer service experience (preferably in hospitality).
* Excellent interpersonal skills, punctuality, and proactive attitude.
* Ability to work collaboratively in a dynamic environment.
* Basic computer literacy.
**We Offer**
* Multicultural environment and positive work atmosphere.
* Training on hostel tools.
* Opportunity for internal growth.
Job Type: Full\-time
Pay: 9\.00€ \- 10\.00€ per hour
Work Location: In person