Description
Sales and Customer Experience Manager
Las Torres de Cotillas (Murcia) \| Full-time
At Caravanas Murcia, a leading company in the caravaning sector with over 30 years of experience, we are seeking to hire a Sales and Customer Experience Manager to oversee the sales process and coordinate comprehensive customer service.
Main responsibilities
In-person, telephone, and WhatsApp customer service.
Prospect follow-up and sales closure.
Preparation of quotations, financing options, and insurance policies.
Coordination of deliveries and operational follow-up with workshop and vehicle preparation teams.
Document management, vehicle registration, and mandatory technical inspections (ITV).
Incident resolution and after-sales support.
Support for commercial activities, events, and enhancement of customer experience.
Requirements
English proficiency at C1 level, both spoken and written.
Experience in sales and customer service.
Organized, solution-oriented, and multitasking profile.
Proficiency with digital tools and CRM systems.
Strong communication and negotiation skills.
Preferred qualifications
French and/or German language skills.
Experience in the automotive, caravaning, or vehicle industry.
Knowledge of financing and insurance products.
We offer
A stable position within an established and growing company.
Continuous training and genuine opportunities for professional development.
A positive work environment and autonomy.
Fixed salary \+ incentives based on experience and performance.
We seek a dynamic, solution-oriented, and proactive individual capable of managing multiple tasks and delivering an outstanding customer experience.
Send your CV to gestion@caravanasmurcia.com
Salary: Starting from €1,400.00 per month
Work location: On-site employment