Receptionist

Description

Job Summary: Evenia Hotels is seeking a Receptionist in Barcelona to manage check-in/check-out, reservations, incidents, and coordinate activities with other departments. Key Highlights: 1. Professional development opportunity in an experienced hotel chain. 2. Work in a unique environment alongside a team of professionals. 3. Join a growing company with international presence. **Description:** ---------------- Do you have experience and would like to work in one of our top hotels? Are you looking to further develop your career in the Reception area? If your answer is yes, we are looking for you! We are Evenia Hotels, a hotel chain headquartered in Barcelona, with over 50 years of experience in the industry and 12 hotel complexes across 4 countries: Spain, Andorra, Portugal, and Panama. We continue to grow, and today we have more than 1,400 employees. Additionally, we operate other business lines including a travel agency, a congress palace, and extensive expertise in event organization and catering. We are seeking to hire a Receptionist for one of our 3\* hotels in Barcelona. What will your day-to-day responsibilities be with us? * Greet and assist guests during check\-in and check\-out. * Manage reservations, modifications, and cancellations in person and by phone. * Effectively resolve incidents and handle guest complaints. * Coordinate activities with other departments to ensure seamless service delivery. * Ensure compliance with the hotel management's established quality, safety, and customer service protocols. What do we offer? * Permanent contract. * A unique working environment, along with the opportunity to professionally develop and grow alongside a team of professionals with extensive industry experience. * Competitive remuneration. Are you ready to take on this challenge? You bring the talent; we provide the growth. We want to meet you! **Requirements:** --------------- What qualifications must you possess to be the ideal candidate? * Tourism-related education is desirable. * Prior experience in a similar client-facing position. * Languages: Spanish, Catalan, and English. Additional languages are a plus. * Proficiency in Microsoft Office and front-desk software.