Job Summary: We are looking for a Receptionist to ensure professional and friendly service to our guests, contributing to a memorable experience during their stay. Key Highlights: 1. Joining a solid and growing hotel chain. 2. Positive work environment. 3. Professional training and development. **Description:** ---------------- At BLUESEA Hotels, we make traveling easy, accessible, and hassle-free. We are a hotel group specialized in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: Balearic Islands, Canary Islands, Costa del Sol, Costa Brava, Valencia, Almería Coast, Cádiz, Costa de la Luz, Rías Baixas, Cantabria, Madrid, and Marrakech. We strive to continuously improve so that every stay is better than the last, embracing innovative, flexible, and responsible management practices. We are currently expanding our team and seeking to hire a Receptionist to ensure professional and friendly service to our guests, contributing to a memorable experience during their stay. **Responsibilities:** * Greet and assist guests, managing check-in, check-out, and reservations. * Provide information about hotel services, facilities, and activities. * Resolve guest issues, complaints, or requests. * Coordinate with other departments to ensure proper guest service. * Manage phone calls, emails, and online requests. * Complete daily departmental logs and reports. * Apply the hotel’s quality, safety, and data protection standards. **Requirements:** --------------- **Professional Competencies:** * Prior experience as a receptionist or in customer service within hotels or tourist accommodations. * Familiarity with hotel property management systems (PMS) and basic office software. * Good oral and written communication skills in English; additional languages are an asset. * Ability to organize and manage multiple tasks simultaneously. * Attention to detail and commitment to service quality. * Flexible availability. **We Offer:** * Joining a solid and growing hotel chain. * Positive work environment. * Professional training and development.