Hotel Reception Assistant

Description

Job Summary: We are seeking a Reception Assistant to manage reservations, optimize resources, and deliver excellent customer service at a hotel. Key Highlights: 1. Room reservation management and telephone customer service. 2. Resource optimization and excellent customer service. 3. Being part of a leading and growing company in the travel sector. **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites. Currently, our portfolio includes 300 hotels present in over 23 countries worldwide. Our operations are backed by extensive expertise reflected across all areas—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in nurturing talent and inspiring its people. Therefore, we seek individuals passionate about their work and eager to grow with us. **Do you want to join the Happiness Industry?** We are looking for a Reception Assistant for our hotel located in Astorga (León). **What will your responsibilities be?** * Room reservation management. * Resource optimization aimed at delivering the highest quality customer service. * Guest check-in and check-out. * Telephone customer service and reservation management. * Delivering excellent customer service. **What are we looking for?** * Degree or studies in Tourism. * Experience in hotels of similar category. * Advanced level of English; additional language skills are valued. **What do we offer?** At Eurostars Hotel Company, you can become part of a leading, continuously growing, and globally expanding travel-sector company committed to the ongoing professional development of its team. Additionally, as a member of Eurostars Hotel Company, you will enjoy the following benefits: * 50% discount at our premium hotels: Enjoy discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. * The Power Business School training: Free and unlimited access to all courses (MBA, digital, office software, soft skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, taught by top active professionals in the industry. * Access to our Employee Club: Benefit from various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.). * Complimentary hotel nights: Through Eurostars Hotel Company’s Referral Program, we reward referrals that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this opportunity interests you and you believe you match the profile, we would love for you to apply. Or, if you know someone who might be interested, please feel free to share this job posting.