Client Relations Manager

Description

**Palma Heritage Properties** is a trusted real estate company specializing in residential and investment properties. We are committed to providing exceptional service, building long\-term client relationships, and helping buyers, sellers, and investors achieve their real estate goals through personalized guidance and professional expertise. We are currently seeking a **Client Relations Manager** to strengthen client relationships, ensure outstanding customer satisfaction, and support the continued growth of our business. **Job Responsibilities** * Build and maintain strong relationships with new and existing clients * Serve as the primary point of contact throughout the client journey * Respond to client inquiries and provide timely, professional support * Coordinate communication between clients, sales representatives, and internal teams * Ensure a high level of customer satisfaction and resolve client concerns * Maintain accurate client records using CRM systems * Assist with client onboarding and follow\-up communications * Identify opportunities to improve the overall customer experience * Support business development through relationship management and referrals * Prepare client reports and maintain documentation as needed **Qualifications** * Previous experience in client relations, customer service, account management, or a similar role * Experience in the real estate industry is preferred * Excellent communication and interpersonal skills * Strong organizational and problem\-solving abilities * Professional, customer\-focused attitude * Ability to manage multiple priorities in a fast\-paced environment * Experience with CRM software and Microsoft Office is an asset * Ability to work independently and collaboratively Sueldo: 33,50€\-37,50€ la hora Ubicación del trabajo: Empleo presencial