Description
We specialize in advising customers on the best available offer to optimize their household utility expenses. Our mission is simple: to make our customers’ lives easier. For the past 10 years, our company has helped over 1.5 million users simplify the management of their household contracts. Our goal is to help customers make sound decisions and manage their contracts quickly, centrally, and free of charge. As a Commercial Agent, you will join a team of 150 experts dedicated to meeting the needs of the Spanish market.
\- Answering 100% inbound calls (no cold calling). \- Identifying customer needs, providing advice, and closing sales for energy, telecommunications, and insurance contracts. \- Delivering high-quality, personalized service.
* Minimum 1 year of experience. \- Experience as a commercial advisor or in customer service.
* Spanish (advanced spoken and written)
* English (intermediate spoken and written)
* Catalan (intermediate spoken and written)
* Competencies / knowledge: \- Passion for sales and a commercial mindset. \- Skills in probing, empathy, persuasion, communication, and negotiation. \- Ability to learn quickly. \- Resilience and adaptability. \- Knowledge of Catalan or English is valued.
* Permanent employment contract
* Full-time position
* Gross monthly salary: 1619
* Additional relevant information: \- Permanent contract. \- 39-hour weekly schedule (9\-18h; 10\-19h; 11\-20h). \- Base salary: 18,053 EUR \+ bonus: 1,380 EUR \+ UNLIMITED COMMISSIONS. \- Paid, ongoing training. \- Health insurance (Sanitas) covered at 50% after 6 months. \- Flexible compensation: transportation, meals, and childcare. \- Company breakfast every Friday. Selection process: \- Initial telephone contact (10 min) \+ Test (40 min) \+ videoconference (30 min) with Talent Acquisition. \- Individual interview \+ Role Play (30 min) with the Manager.