Pre-Sales Solutions Engineer

Description

**Company Description** **TOMRA Food** is a global leader in sensor-based sorting, peeling, and integrated post-harvest solutions for the food industry. For over 50 years, we have helped transform global food production to maximize food safety and minimize waste, ensuring that **every resource counts™**. At TOMRA, we seek innovative, passionate individuals committed to responsible action. We foster freedom to innovate and consciously take risks, driving breakthroughs that challenge the status quo. We value passion, commitment, and an inclusive, safe, and responsible mindset—one that cares for our customers, our products, and our colleagues. **Join the Resource Revolution!** **Job Description** The **Pre-Sales Solutions Engineer** plays a pivotal role in helping customers solve complex challenges within their production processes. Combining technical expertise, application knowledge, and solution design capability, you will collaborate with customers and commercial teams to develop customized processing solutions that enhance operational performance and deliver measurable value. From product demonstrations and performance validation to system design, quotations, and solution development, you will serve as a trusted technical advisor throughout the customer journey. **Key Responsibilities** Your responsibilities will include: * Supporting the consultative sales process as a technical and applications specialist. * Analyzing customer processes, production requirements, and expected outcomes to develop customized solutions. * Preparing technical specifications, solution designs, performance analyses, quotations, and supporting documentation. * Designing and evaluating processing systems, layouts, and integrated solutions—including third-party equipment when required. * Conducting product demonstrations, field tests, trials, validation activities, and performance optimization projects. * Analyzing process performance, equipment utilization, and operational data to identify opportunities for optimization and continuous improvement. * Providing technical guidance on equipment configuration and application performance. * Delivering technical presentations, webinars, customer workshops, and reference site visits. * Supporting Sales and Service teams through application training, troubleshooting, and front-line technical support. * Evaluating technical, operational, and commercial requirements to recommend solutions balancing performance, reliability, scalability, and profitability. * Participating in design reviews with cross-functional teams and supporting successful handover of awarded projects to implementation teams. * Maintaining solution documentation, standard specifications, and application resources in central systems. * Monitoring industry trends, customer needs, and competitor capabilities to support solution development and business growth. * Sharing knowledge, best practices, and application experience across the TOMRA Food organization. Health, safety, and environmental care are our top priorities. You have the authority to stop any activity you deem unsafe, and we expect everyone to speak up to prevent incidents, protect people, and minimize our environmental impact. **Requirements** * Bachelor’s degree in Engineering, Technology, Automation, or equivalent industry experience. * Experience in AgriTech, food processing, automation, material handling, or related industrial equipment industries. * **Professional fluency in Spanish and English.** * Experience providing customer support from Sales, Applications, Service, Technical Support, Process Engineering, or Solution Development functions. * Experience in technical roles involving direct customer interaction. * Ability to analyze operational data and recommend appropriate technical solutions. * Experience preparing technical documentation, specifications, proposals, and customer presentations. * Experience in system design, process evaluation, and equipment integration. * Familiarity with CAD software and design tools such as AutoCAD, Inventor, SolidWorks, or similar. * Structured approach to problem solving and decision making. * Ability to manage multiple priorities and meet demanding deadlines. * Strong customer orientation and excellent communication skills. * Valid work permit or visa, where applicable. * Willingness to travel up to 30% within the EMEA region. * Valid, unrestricted driver’s license. If you do not meet all the requirements, we still encourage you to apply. At TOMRA, we believe diversity of experience and perspective drives innovation and success. You may be the ideal candidate for this role—or for future opportunities within our organization. **Additional Information** **What We Offer:** * **Top-tier equipment**: Latest-generation laptop, mobile phone, PPE, and professional workwear. * **Annual bonus of up to 10%**: Performance-based incentive tied to your results and company objectives. * **Fully employer-funded life insurance**: Coverage in case of death or permanent disability. * **Additional benefit**: Access to private health insurance at preferential rates. * **Flexible hybrid work policy**: A modern policy supporting a healthy balance between professional and personal life. * **All travel covered**: Travel expenses and comprehensive travel insurance fully paid by TOMRA. * **Excellent time off**: 29 calendar days of vacation per year as stipulated in our collective agreement. * **Long-term recognition**: Anniversary awards every 5 years. * **Continuous learning**: Personalized training and development via TOMRA Learn. * **Team activities**: Regular social events and team-building activities with outstanding colleagues. At TOMRA, we are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marital or civil union status, sexual orientation, veteran status, or any other characteristic protected by applicable law. Reasonable accommodations will be provided upon request to candidates participating in any stage of the selection process.