At Grupo Kassia, a cleaning services company, we are seeking to hire an Administrative Assistant for the Customer Service and Reception Department. Your mission will be to interact with various departments, employees, and customers. **Responsibilities:** · Answering and managing telephone calls · Providing customer service and resolving in-person and telephone inquiries. · Managing, recording, and tracking service alerts and requests · Coordinating with different departments · Managing and continuously updating files **Requirements:** · Experience in customer service handling a high volume of calls · Proficiency in office tools and the Microsoft Office suite · Experience operating a telephone switchboard · Organized, solution-oriented individual with strong interpersonal and customer service skills · Minimum 3 years of experience in the described functions **Education:** · Office software training and/or related intermediate-level qualification preferred **Working Hours:** · Monday to Thursday: 08:30–17:45; Friday: 08:30–14:30 Salary: €17.139,00 per year Benefits: * Intensive summer working schedule * Intensive working schedule on Fridays Work Location: On-site employment
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
