On-Site Support Technician We have an opening to join as an on-site microcomputer support technician at the client's facilities located in Santa Caterina. The position is 100% on-site and focused on managing incidents and user requests within a corporate Microsoft environment. You will provide on-site support at the offices in Girona, ensuring resolution of incidents and requests related to workstations. The role involves handling user inquiries, maintaining equipment operation, and actively participating in service follow-up meetings. **Responsibilities:** * Manage and resolve incidents, requests, and inquiries related to microcomputing. * Provide assistance and support for work devices such as desktops, laptops, printers, and scanners. * Work in a Microsoft technology environment, both at the operating system and office suite levels. * Provide support for corporate tools such as antivirus software, decompression tools, web browsers, PDF readers, plugins, and Java consoles. * Deliver specialized support for corporate and departmental applications. Participate in service follow-up meetings together with the technical lead of the team. **Requirements:** Intermediate Vocational Training degree, preferably in Computer Science or Telecommunications, or equivalent education. 1 to 2 years of experience in similar roles. Fluent command of Catalan, both written and spoken. Technical knowledge in Microsoft environments, corporate software, virtualization, and networks. Previous experience with the IT environment of the Government of Catalonia will be valued. Knowledge in incident and request management in LAN networks will be considered a plus. **We Offer:** * Salary range between 18,000 and 20,000 gross euros annually. * Location at the Santa Caterina offices (Girona). * Fully on-site position. * Working hours from Monday to Friday during business hours, approximately 8:00 to 17:00. * Additional benefits: Flexible compensation: Meal card, transportation card, childcare vouchers, and the possibility to join our group health insurance. * You will join a company committed to equal opportunities for all individuals, striving to maintain an inclusive and discrimination-free workplace. We value diversity and will consider all applications regardless of origin, gender, age, religion, sexual orientation, or any other personal characteristic. If you are considered a finalist and selected to join NexTReT, we will request additional information to proceed with your hiring, solely for the purpose of verifying the information in your CV, particularly regarding academic qualifications and relevant professional background. If you have any doubts about providing partial information, you may indicate this to the person managing your hiring process. **Requirements:** **Essential Technical Skills:** * Knowledge of Microsoft environments, corporate software, virtualization, and networks * Written and spoken Catalan / Spanish **Desirable Technical Skills:** * Experience using ticketing tools * Experience handling incidents in a microcomputing environment * Experience administering printer servers * Experience maintaining mobile devices * Experience managing hardware and software inventory * Basic hardware knowledge * Advanced knowledge of office suites * Experience with Wintel workstation and server operating systems microsoft, virtualizacion, redes