Job Summary: We are seeking a Level 2 Support Technician to join our growing team and maximize your potential within a leading company in the gaming industry. Key Responsibilities: 1. Software incident analysis and resolution 2. Development and maintenance of OS management on servers 3. Corporate product management in production environments Do you want to join a leading company in the gaming industry where you can maximize your potential? At **Degestec (AZULRED)**, we are experiencing rapid growth and are looking for a **Level 2 Support Technician**—individuals eager to grow and work collaboratively. **Responsibilities:** \- Incident analysis and resolution; ongoing support to lower-level teams via an incident escalation system \- Development of tools for managing products at lower levels \- Creation of scripts, procedures, and operational manuals for lower-level teams \- Basic software corrections for the supported product \- Development and maintenance of OS management on servers \- Corporate product management in production environments (installation, configuration, and maintenance of gaming system components) **Essential Requirements** \- Availability from 2:00 PM to 10:00 PM \- Minimum 2 years’ experience as a Level 2 Support Technician (resolving software incidents) \- Minimum 2 years’ experience working with Linux \- Education in Computer Systems and Network Administration or equivalent Employment Type: Full-time Salary: 21\.000,00€\-22\.000,00€ per year Benefits: * Meals provided at the company Work Location: On-site