**Description:** ---------------- At Grupo NS, we are looking for **an IT Technician** to join our team and play a key role in ensuring the proper functioning of the company’s **hardware, software, and network components**. The selected candidate will provide **user support**, resolve **technical incidents**, and collaborate on **system maintenance and configuration tasks.** **Responsibilities** * **Install, configure, and maintain** computers, software, and network devices. * Diagnose and resolve technical incidents related to **hardware, software, and connectivity.** * Provide **support to internal users**, ensuring professional and efficient service delivery. * Collaborate on **system administration**, corporate tools, and network environments. * Manage requests and incidents via **ServiceNow.** * Participate in the deployment, monitoring, and **device management** using **Microsoft Intune.** * Ensure compliance with IT **standards and procedures.** **Key profile requirements** * **Proficiency in Intune and ServiceNow** (highly relevant requirement). * **Advanced English level (C1).** * **Availability to work exclusively on-site** in the **Las Tablas** area. We are looking for consistent, motivated individuals eager to grow and learn! Are you interested in joining an innovative and professional environment? Apply to this opportunity—we want to meet you! **Requirements:** --------------- **Requirements:** * Degree in **Computer Science**, **Systems Engineering**, **Information Technologies**, or related field (desirable). * Demonstrable **experience as an IT Technician** or in a similar role. * Proficiency in **installation, configuration, and incident resolution** involving **hardware, software, and networks.** * Solid knowledge of **operating systems** (Windows, iOS, Android) and the **Microsoft 365** environment. * Mandatory experience with **Microsoft Intune.** * Mandatory experience with **ServiceNow.** * Excellent analytical skills and ability to solve technical problems. * Strong communication and professional interaction skills with internal customers, colleagues, and vendors. * Ability to work both independently and collaboratively in a dynamic environment. * **English C1 and Spanish.** (French is a plus). * Technical certifications (Microsoft, ITIL, or others) are an advantage. * **Availability for 100% on-site work** at client offices located in the **Las Tablas (Madrid)** area. Remote work is not considered.