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Job Summary: We are looking for a professional to provide personalized customer service, offer advice, manage store tasks, and ensure brand image—representing its values. Key Highlights: 1. Personalized customer service and advice to maximize sales. 2. Autonomous management of store tasks and maintenance of brand image. 3. Being part of an established team with a proactive attitude. **Knitting stories since 1988** Our story has been woven with deep love for craftsmanship, creating timeless collections designed for all generations. Today, eseOese comprises a team of 250 highly talented professionals, 20 company-owned stores, and numerous points of sale across Europe and Latin America. Our beautiful headquarters is located in Poblenou (Barcelona), the neighborhood where the brand was born. It houses our own workshop, a photography studio, a café, and a stunning terrace—a space thoughtfully designed to promote wellbeing, strengthen teamwork, and foster creativity. We are seeking new talent ready to give their all to keep growing. Could you be that person? Keep reading! **What will your role be?** * Deliver personalized service by advising customers and identifying their needs to maximize sales and loyalty. * Serve as a supportive and reliable figure for the team—collaborating daily and guiding new hires. * Independently manage routine store tasks: restocking, stock control, cash handling, and sales floor organization. * Ensure the store’s proper visual presentation by applying and maintaining visual merchandising guidelines and attending to every detail. * Actively contribute to achieving commercial goals by providing practical insights. * Represent eseOese’s values in every interaction, ensuring each customer enjoys a consistently positive and brand-aligned experience. * Maintain the sales point in perfect condition, complying with established operational procedures and standards. ### **Minimum Requirements** **How do we envision you?** * Proactive, solution-oriented, flexible, and possessing strong interpersonal skills. * Passionate about fashion, enjoying direct customer interaction, teamwork, and clearly oriented toward sales. * Prior experience in the retail sector will be highly valued. * Your knowledge of commercial KPIs will be essential in this role. **What do we offer?** * As part of the team, you’ll enjoy discounts on eseOese purchases. * Company-provided training. * You’ll join an established, highly motivated team eager to achieve shared objectives. Location**Barcelona** Category**Customer Service** Subcategory**Customer Service** Sector**Textile, Fashion & Footwear Industry** Working Hours**Full-time** Work Modality**On-site** Professional Level**Employee** Department**Customer Service**
