




Job Summary: Internship in Customer Intelligence to transform product and market data into actionable insights and improve digital services. Key Highlights: 1. Learning in data analysis and improvement of digital services. 2. Use of tools such as SQL, Python, Power BI, and Google Analytics. 3. Participation in analytical models and machine learning. Telefónica Innovación Digital S.L.U. **Madrid** (Madrid) T/2026/49987 **What does the company offer?** --------------------------- * **1** internship position at Telefónica Innovación Digital S.L.U. for **6 months**, starting in **June 2026** * Monthly gross stipend of **850.00€** * 5 hours per day, morning shift * Semi\-presential remote internship * START program * Internship center in Spain: Ronda de la Comunicación s/n, Distrito Telefónica Edificio Oeste 1, 8th floor, Madrid (Madrid) **What profile is the company seeking?** --------------------------------- * **University undergraduate or master's student:** Bachelor's degree in Computer Engineering or Bachelor's degree in Computer Science * **Language skills:** English level B2 **Proposed Training Plan** ------------------------------- Telefónica is a global telecommunications and technology company that connects people, businesses, and communities through next-generation networks and advanced digital solutions in areas such as cloud, artificial intelligence, IoT, and cybersecurity. The information provided in this offer highlights its commitment to innovation serving society and responsible digital transformation. The internship will take place within the **Customer Intelligence** area, under the scope of **Digital Home Services**. This team contributes to transforming product and market data into useful knowledge to better understand end-user needs, support commercial decision-making, and foster continuous improvement of digital services. The department works with advanced analytics, insight generation, and analytical models, collaborating cross-functionally with various organizational teams. Training objectives of the internship During the internship, students will be able to: * Learn how to analyze product and market data sources to draw relevant conclusions. * Develop competencies in data analytics applied to improving digital services. * Gain familiarity with tools such as **SQL, Python, Power BI, Google Analytics, and R language** in a real business environment. * Participate in learning about analytical models and techniques related to machine learning. * Understand how insights are generated to support commercial and product decision-making. * Strengthen communication, organization, and collaborative work capabilities with multidisciplinary teams. * Apply analytical thinking and attention to detail in projects related to digital transformation. Training activities The intern will collaborate—always under guidance and supervision—in the following activities: * Supporting data analysis and insight generation related to digital home services. * Learning data management and analysis from product and market sources. * Collaborating in preparing analyses that contribute to commercial and product decisions. * Participating in the development and implementation of analytical and machine learning models. * Supporting interpretation of information to contribute to data-driven continuous improvement strategies. * Participating in cross-functional teamwork dynamics with various organizational teams. Mentorship and follow-up The selected candidate will be supported by an experienced company mentor who will facilitate integration into the department and guide learning throughout the internship. Training objectives will be established at the start of the experience; progress will be reviewed periodically, and continuous feedback will be provided to reinforce the development of technical, analytical, and transversal competencies. Student Profile: Valued Competencies and Knowledge * Interest in business- and product-oriented data analysis. * Analytical thinking and ability to learn. * Organization, attention to detail, and proactive attitude. * Communication and collaboration skills. * Knowledge of **SQL**. * Knowledge of **Python**. * Experience with or interest in visualization tools such as **Power BI**. * Knowledge of **Google Analytics**. * Interest in **R language**, analytical models, and machine learning. Languages * Spanish: high proficiency or native. * English: B2 level preferred. Training Value This internship represents an opportunity to develop data analysis competencies within a global technology company, applying academic knowledge to real-world projects related to digital services, advanced analytics, and digital transformation. The experience will enable students to strengthen their technical profile, learn from specialized teams, and prepare for future professional challenges in the fields of data science and business intelligence. Regulatory Compliance Note This offer has been drafted with an **exclusively training-oriented focus**, in accordance with the external academic internship framework regulated by **Royal Decree 592/2014** and **Royal Decree 822/2021**. The described activities must be carried out under tutorial supervision, linked to the university’s training project, and must not replace core functions inherent to a formal job position. Certified company as "Young Talent Promoting Company". Training Quality and Excellence. 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