Reception Manager

Description

Are you an experienced receptionist who believes it’s time to take the next step in your professional career? Do you want to experience the adventure of a newly opened hotel? **We’re looking for you!** As **Reception Manager**, you will be a key player in the hotel’s daily operations and in shaping our guests’ experience. We want you to lead from the ground up: **organizing, anticipating, making decisions, and supporting your team.** Your responsibilities will include: * Leading, organizing, and motivating the reception team. * Coordinating different shifts and ensuring effective communication among them. * Supervising check\-ins, check\-outs, reservations, billing, and daily operations. * Resolving incidents and turning problems into positive experiences. * Ensuring compliance with our procedures and quality standards. * Overseeing cash handling, end-of-day closings, and administrative reception processes. * Monitoring guest feedback and satisfaction. * Collaborating closely with Management, Housekeeping, Maintenance, and all other departments. * Identifying opportunities to improve processes and simplify daily operations. * Training and mentoring new team members. * Actively contributing to the hotel’s evolution and continuous improvement. **WHAT WILL YOU FIND WITH US?** A hotel where there are still things to build, improve, and create. A dynamic environment where **good ideas have space**. A team to work with, learn from, and grow alongside. Real responsibility and autonomy to make decisions. And, above all, the opportunity to leave your mark on how our guests experience the hotel. **Shall we talk?** Salary: €24\.000,00\-€26\.876,78 per year Work location: On-site employment