Spa Manager

Description

We are looking for a **Center Manager** who combines leadership, organizational, and customer service skills to become the person responsible for the center’s daily operations. If you are proactive, solution-oriented, initiative-driven, and clearly commercially focused, this could be your opportunity. This position is designed for individuals seeking to build a career of responsibility within a rapidly expanding company, with real opportunities for professional growth. Key Responsibilities * Comprehensive center management and team coordination. * In-person, telephone, and WhatsApp customer service. * Appointment scheduling using CRM and Office tools (Excel is mandatory). * Shift scheduling and optimization of center occupancy. * Cash handling, invoicing, and administrative tasks. * Inventory management, order processing, and stock control. * Sales and advisory support for treatments and products. * Monitoring commercial objectives and center performance indicators. Requirements * Minimum 2 years’ experience in team management, customer service, or positions of responsibility. * Excellent organizational and planning skills. * Proficient command of Microsoft Office, especially **Excel**, and ability to quickly learn new management software. * Clearly commercial profile, with capability to sell and advise professionally. * Strong presence, excellent communication skills, and positive attitude. * Ability to lead teams, make decisions, and work according to established procedures and objectives. We Offer * Stable contract for **40 hours per week**. * Continuous training. * Opportunity to join a rapidly growing company. * Excellent working environment. * Fixed salary plus objective- and sales-based incentives, meaning compensation can increase based on achieved results. * Real opportunities for professional growth and development. If you seek a stable project where you can assume responsibilities, lead a team, and grow professionally, we would be delighted to meet you. Salary: €1,300.00–€1,700.00 per month Benefits: * Option for an indefinite-term contract * Training program * Provided uniform Application Questions: * Briefly describe a situation where you had to simultaneously manage multiple customers, phone calls, scheduling, and a team. How did you organize the situation, and what was the outcome? Experience: * Team Management: 2 years (Mandatory) * Customer Management: 2 years (Mandatory) * Excel: 1 year (Desirable) * Management Software (CRM): 2 years (Mandatory) Language: * Catalan (Mandatory) Work Location: On-site employment