Job Summary: We are looking for a DevOps Engineer to join a Cloud/DevOps Operations team, providing reactive support to applications running on IBM Cloud, OpenShift/Kubernetes. Key Responsibilities: 1. Operational support and monitoring of applications on OpenShift/Kubernetes. 2. Collaboration with infrastructure and development teams. 3. Use of logging, monitoring, and deployment tools. **ARE YOU UP FOR THE CHALLENGE?** ------------------------ As a **DevOps Engineer**, you will join a Cloud/DevOps Operations team responsible for providing reactive application support and coordinating with infrastructure and development teams. You will help deliver operational support and reactive monitoring for applications hosted on IBM Cloud across OpenShift/Kubernetes clusters, handling queries, requests, and incidents as they arise—or supporting third-party teams implementing infrastructure changes. Application support may include assistance with Git- and Argo CD-managed deployments and builds using Jenkins or Tekton. **WHAT WILL YOU DO ON A DAILY BASIS?** ------------------------------- * Review IBM Cloud logs and metrics to detect incidents. * Monitor pods, services, and resources in OpenShift/Kubernetes. * Monitor traffic and errors in Istio. * Use third-party tools to detect and report issues. * Provide ad-hoc support for build pipelines (Jenkins/Tekton) and deployments (Git, Argo CD) when required. * Understand the ecosystem and various communication layers to identify failure points. * Escalate incidents to responsible teams. * Document incidents and generate operational reports. * Migrate applications within existing clusters. **WHAT DO WE EXPECT FROM YOU?** ------------------------- * Higher vocational training qualification or Engineering degree in Computer Science or a related field. * Experience with Kubernetes/OpenShift. * Knowledge of logging tools. * Operational familiarity with Istio. * Familiarity with networking and communications environments. * Proficiency with observability and monitoring tools (e.g., Grafana, Elastic). * Knowledge of Jenkins, Tekton, Git, and Argo CD for support.