Description
We are looking to hire a person for our customer service team in A Coruña.
We are a customer service company specialized in managing various services for businesses. We seek a **responsible, communicative, and solution-oriented** individual who learns quickly and adapts easily to different types of customers and tasks.
We do not solely seek call-center experience: we especially value **versatility, learning ability, and customer orientation**.
Responsibilities
* Handling incoming telephone calls.
* Making outgoing telephone calls.
* Responding to and managing emails.
* Scheduling appointments and sending reminders.
* Assisting and guiding customers.
* Following established procedures for each service.
* Supporting various company campaigns and services.
Requirements
* Strong oral and written communication skills.
* Proficient computer and digital tool usage.
* Organizational skills and attention to detail.
* Customer orientation.
* Ability to work collaboratively in a team.
* Responsible, solution-oriented, and proactive individual.
* Capacity to learn new procedures and tools.
* **Availability to work rotating shifts from Monday to Sunday** (with two days off per week according to the schedule).
* Ability to attend the office on in-person workdays and having adequate space and internet connection for remote work days.
Salary: €16,000.00–€17,000.00 per year
Work location: Hybrid telework in 15005 A Coruña, A Coruña province