Waiter/Waitress Assistant

Description

Job Summary: We are seeking a Waiter/Waitress Assistant for Fuerte Hotels, responsible for delivering professional and high-quality food and beverage service, ensuring guest satisfaction. Key Highlights: 1. Career development opportunities and career plans 2. Continuous training to boost your talent 3. A unique work environment and an excellent working atmosphere **Description:** ---------------- We offer a **Waiter/Waitress Assistant** position at **Fuerte Hoteles**, Andalusian hotels that provide the opportunity to create new memories and immerse yourself in authentic experiences—where you can discover the soul of Andalusia. You will be responsible for food and beverage service and sales across various outlets and Room Service, ensuring professional, high-quality service and guest satisfaction in accordance with established protocols and standards. The spectacular location of **Fuerte El Rompido**, situated in the province of Huelva on an elevated site overlooking the natural landscape formed by the mouth of the Piedras River, makes it the ideal hotel for a family or couple getaway—and for enjoying sports immersed in nature. **You will gain access to multiple benefits** You will work for **Fuerte Group Hotels**, a large family of top-tier professionals with nearly seven decades of experience in the hospitality industry, having grown differentiated brands particularly across southern Spain. Competitive salary policy. A unique work environment and excellent working atmosphere surrounded by outstanding professionals. Career development opportunities and career plans to grow together. Continuous training: we invest in and promote your talent. **Your daily routine will sound like this…** Support and supervision: Carry out customer service functions across various outlets and Room Service according to established protocols for each. Ensure achievement of departmental objectives as well as compliance with critical processes and service execution within the area, in line with hotel-established standards. Assist in preparing work areas for service, including electronic devices to be used, and disconnecting them upon completion. Review and verify that orders received at outlets match delivery notes and original orders. Assist in setting up and preparing special events, coordinating with the responsible person. Execution and follow-up: Greet, accompany, advise, and bid farewell to guests. Inform and advise guests about the various products offered. Take orders and serve guest requests. Process billing and collect payment from guests. Assist in setting up tables for service per the manual and protocols established by Fuerte Group for each case, verifying that all elements meet required standards. Assist in buffet setup and breakdown, as well as buffet service. Store received products and/or materials in designated areas and assist in restocking. Control and quality: Monitor and inspect materials required for proper performance of job duties. Conduct stock level checks. Comply with organizational standards regarding quality, safety and health, environmental protection, and data protection. **Requirements:** --------------- **REQUIREMENTS** Vocational Training (FP) at Medium or Higher Level in Food and Beverage Services; Restaurant Management and/or equivalent. Minimum 1 year’s experience as a Waiter/Waitress Assistant in a 4-star or higher hotel. English, Level A2; German, Level A1. Microsoft Office, Intermediate Level Apply for this position now and join the Fuerte Group universe. Share this opportunity with your contacts—you can explore more job openings and learn about Fuerte Group Hotels at talent.fuerte\-group.com