Browse
···
Log in / Register
Job Summary: We are seeking a proactive and organized Customer Service Agent to support property owners, resolve inquiries and issues, manage premium accounts, and conduct onboarding within the Host Experience team. Key Highlights: 1. Leading company in vacation rental management 2. Use of advanced technology to optimize operations 3. Dynamic team with a global vision and innovation At Weguest, we are looking to hire a **Customer Service Agent** to join our Host Experience team. We seek a proactive, organized individual capable of performing the following responsibilities: * Support our clients — property owners — via email and phone. * Resolve inquiries and issues, ensuring a positive user experience. * Manage and monitor premium accounts. * Conduct onboarding for new accounts. * Review payments. * Collaborate cross-functionally with other departments. **Company Description** Weguest is the leading company in vacation and seasonal rental management, as well as the official Airbnb provider. We are a dynamic company with a global vision and a strong commitment to innovation in the tourism sector. Our business model leverages advanced technology to optimize operations and deliver high-value solutions to both property owners and guests. If you are passionate about tourism, enjoy teamwork, and are ready for new challenges, Weguest is the place for you! **What Do You Need to Apply?** * Experience: At least 1 year of experience in similar roles. * Education: Bachelor’s degree in Tourism or related fields. * Comfort speaking English with our clients. * Prior experience with HubSpot is a plus. * Excellent communication skills and ability to work collaboratively. * High level of digital competency. **What Does the Selection Process Look Like?** **Step 1: Register!** We’d love to meet you. Complete your application and take the first step toward a new opportunity. **Step 2: Interview with People & Culture** You’ll learn more about our team and culture. We’ll discuss your skills and how we can achieve great things together. **Step 3: Interview with the Team Manager** You’ll meet your potential direct manager. Together, you’ll explore alignment in values, projects, and future goals. **Step 4: Welcome to the Pineapple!** If everything goes well, we’ll welcome you to our team and begin working together to achieve great milestones. If you match this profile and are looking for a new challenge, apply now and join our team! ✨
