Receptionist-Concierge

Description

Job Summary: We are seeking warm and outgoing individuals for a theatrical experience in hospitality, delivering exceptional and personalized service in a dynamic environment in Barcelona. Key Highlights: 1. Be part of a unique project in an exclusive space 2. A dynamic environment to learn and grow professionally 3. Join a young, hospitality-passionate team Hidden Hotels is hiring warm, outgoing, and authentically extraordinary individuals who seek a workplace that inspires, challenges, and makes them proud to come to work—a place where service comes from the heart, not from a manual; a place offering an endless theatrical performance that continually delights and enchants each and every one of our guests. Located on Passeig de Gràcia—one of Barcelona’s most prestigious and renowned avenues—Club 29 will occupy a historic building brimming with personality and charm: a singular space that blends the essence of the city with facilities designed to deliver memorable experiences. **What We Offer:** – Permanent contract, full-time schedule, and rotating shifts – The opportunity to be part of a unique project in one of Barcelona’s most exclusive spaces. \-A dynamic environment where you can learn, develop, and continue growing professionally. \-Exclusive employee benefits and special advantages within the hotel group. \-The chance to join a young, hospitality-passionate team committed to excellence. **Your Main Responsibilities:** * Welcome our guests and manage check-in and check-out processes, delivering warm, personalized, and efficient service. * Accompany guests throughout their stay, addressing inquiries and anticipating needs to ensure an exceptional experience. * Manage reservations, billing, payments, and front-desk administrative tasks, ensuring agile and accurate service. * Handle internal and external calls and requests. * Share your local knowledge to recommend restaurants, activities, shows, and experiences that make every visit unique. * Coordinate additional services, reservations, and special requests—attending to every detail to exceed guest expectations. * Assist with daily front-desk closing procedures and ensure smooth hotel operations. • Support guests with luggage and transportation needs. Our hotel stands out not only for its exclusive design or the way we treat our guests, but because—to us—the most important element of our hotel is YOU. Are you ready to experience it? **Minimum Requirements:** Minimum Qualification: Hospitality and catering studies are valued Experience: 1\-2 years in a similar role Languages: Spanish, professional English Position Type: Full-time, permanent Salary: €20,000.00\-€22,000.00 per year Benefits: * Professional development support Work Location: On-site employment