We need a Night Shift Receptionist to join our team in our Hostel in Barcelona **Candidate will:** * Maintain a friendly, cheerful and courteous demeanour at all times * Use suggestive selling techniques to sell rooms/beds and promote other services of the hostel * Assist in registering guests and assigning rooms/beds * Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service * Build strong relationships and liaise with all other departments, especially housekeeping, maintenance \& reservations * Performs other duties as assigned, requested or deemed necessary by management * Thoroughly understand and adhere to proper credit, check\- cashing, and cash handling policies and procedures. * Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD * Maintain the cleanliness and neatness of the front desk area * Work closely with the Financial Department to ensure accounting coherence ESO/EGB 1 to 2 years Job type: Full-time, Temporary, Permanent Salary: From €1.700,00 per month Experience: * Hotel experience: 1 year (Mandatory) Language: * English (Mandatory) * Spanish (Mandatory) Work location: On-site employment
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
