MAITRE

Description

Job Summary: We are seeking a Maitre to organize, direct, and coordinate staff activities, ensure quality standards, and guarantee professional and efficient service at our hotel in Mahón. Key Highlights: 1. Organize, direct, and coordinate the work of the staff under their supervision. 2. Ensure quality standards and guarantee professional service. 3. Stable position with professional growth. Catalonia Hotels & Resorts is a multinational hotel chain. It is one of the leading hotel chains in our country, currently operating 80 establishments across 25 different destinations, and is actively expanding. We are looking for a MAITRE for our MIRADOR DES PORT hotel, located in the heart of MAHÓN (MENORCA). **Main responsibilities include:** * Organize, direct, and coordinate the work of the staff under their supervision. * Plan departmental schedules and shifts. * Ensure compliance with established quality standards and procedures. * Responsible for guaranteeing high-quality, professional, and efficient service to guests. * Supervise proper execution of room-service processes. * Handle guest complaints. * Knowledge of and advice on various food and wine menu items. * Supervise setup and restocking of meeting rooms or other event venues. * Budget control, cost management, margins, etc. REQUIREMENTS * Previous experience as a supervisor in 4-star hotels. * Specific training in hotel and service management. * Advanced English + other languages desirable. * Energetic individual with strong interpersonal skills, passion for customer service, and proactive attitude. * Leadership ability and capacity to manage a team. * Experience in events will be valued. WE OFFER * Fully stable position * Full-time contract * Competitive salary. * Immediate incorporation into a leading and rapidly expanding company * Professional growth.