Logistics Coordinator

Description

Job Summary: Coordinate Logistics and Customer Service operations for European subsidiaries, ensuring product availability, customer service quality, and operational efficiency. Key Responsibilities: 1. Lead replenishment and distribution planning processes 2. Develop innovative solutions for productivity and customer experience 3. Manage cross-functional projects for expansion and continuous improvement #### **About us** **About Us:** Silimed is a multinational company with 45 years of experience in the silicone medical implant industry. We are the largest in Latin America and market leaders in sales in Brazil, and the third-largest worldwide. Currently, the company is undergoing strong expansion and growth. #### **Your mission** Responsible for coordinating Logistics and Customer Service operations across European subsidiaries, ensuring product availability, customer service levels, and financial\-operational efficiency. * Lead replenishment and distribution planning processes, ensuring compliance with stock policies and planning parameters defined by the company, aiming to prevent stockouts and minimize lost sales * Ensure service delivery to internal and external customers by overseeing order flow from receipt through final delivery, guaranteeing excellence in service level * Develop and implement innovative solutions to increase productivity, improve customer experience, and optimize operational processes * Ensure execution of daily operational routines through follow-up meetings, visual management, and action plan monitoring, promoting process standardization across subsidiaries * Monitor key performance indicators (KPIs) for the area, identifying deviations, analyzing root causes, and implementing corrective actions using structured management methodology and discipline * Ensure cost execution remains within the approved budget, identifying opportunities for expense reduction, productivity gains, and operational efficiency improvements * Lead cross-functional projects related to operational expansion, continuous improvement, digital transformation, and strategic initiatives impacting business results **Requirements:** * Bachelor’s degree in Business Administration, Production Engineering, Logistics, or related fields * Experience managing multidisciplinary teams * Leadership and people development skills * Knowledge of management methodologies * Languages: Advanced English and Spanish (Portuguese desirable) * Knowledge of management methodologies * SAP ERP knowledge preferred * Willingness to travel to European subsidiaries as scheduled #### **Your profile** * Negotiation, communication, and problem-solving skills * Ability to manage multiple priorities in a dynamic environment * Cultural awareness and ability to work effectively in multicultural environments * Hands\-on profile with strong execution capability and sense of ownership #### **About us** Silimed's vocation is to contribute to plastic surgery, promoting both research and scientific studies, and developing technologies to meet different needs. Silimed was the first company in the world to identify each implant with an individual serial number, allowing product traceability and providing greater safety to doctors and patients.