Field Support Technician

Description

Summary: Join Beewise Operations as a Field Support Technician, responsible for managing, tracking, and solving technical errors, testing equipment, and handling repairs in the field. Highlights: 1. Solving technical errors and maintaining Beewise devices in the field. 2. Supporting development processes and providing remote technical support. 3. Opportunity to work with bees while wearing a beekeeping suit. Reporting line: Support Manager Scope: Full\-time Location: Spain We are looking for a Field Support Technicianto join our team and be part of Beewise Operations group. As part of our team, you will be responsible for managing tracking and solving of technical errors, testing equipment, handling repairs at the field, conducting site inspections, engaging with customers and more. Responsibilities * Solving technical errors and maintaining Beewise devices in the field. * Implement ECOs and mechanical changes in the systems deployed in the field. * Supporting development processes. * Remote technical support \- Tier 1 support level. Requirements: * Experience in technical oriented positions such: technician, field support specialist etc. * Basic computer applications skills \- Mandatory. * Ability to solve problems independently. * Availability during non\-routine hours \- flexible schedule and willing to work overtime when required. * Willingness to work with bees (wearing a beekeeping suit when needed). * Willing to work non\-standard working hours. * Ability to work in field settings and outdoors. * Service oriented and excellent communication skills. An advantage: * Manufacturing background (Mechanical assemblies, wiring etc.) * Maintenance and integration of mechanical / electronic / robotic systems. In\-office: In\-office