Description
**General Mission**
Perform qualified, autonomous, and responsible customer service and direct guest interaction by offering a warm welcome and farewell, in accordance with the hotel’s quality standards.
**Responsabilities \& Tasks**
PROVIDE THE HIGHEST SERVICE STANDARD TO GUESTS
* Greet guests and customers entering the restaurant, verify room number or reservation, and escort them to their tables.
* Inform guests about promotions and provide any information they may require regarding the restaurant.
* Ensure guest and customer comfort while they wait.
* During peak occupancy periods, collaborate with staff to ensure smooth service flow.
* Ensure all tables are properly cleaned and arranged before seating guests and customers. If necessary, assist with cleaning and removing used cutlery and tableware.
* Supervise the restaurant area and adjacent zones to ensure cleanliness and absence of defects.