Deputy Front Office Manager (m/f/d)

Description

Summary: As Deputy Front Office Manager, you are the guests’ first warm impression, support the Front Office Manager, and ensure smooth operations. Highlights: 1. Responsibility for smooth operations and leadership of the reception team 2. Working with friendly colleagues in a pleasant atmosphere 3. Comprehensive training opportunities and excellent career prospects In your role as Deputy Front Office Manager, you and your team form the first warm impression our guests receive upon arriving at our club. You actively support the Front Office Manager in leading the reception team and assume responsibility for seamless front office operations during their absence. **ROBINSON Hotel Jobs** ---------------------- If you play this video, YouTube will send you some cookies! Accept & play Accept for all videos & play × **Enthusiasm in the eyes, smile on the lips – your everyday life as Deputy Front Office Manager (m/f/d)** ------------------------------------------------------------------------------------------------------------------- At ROBINSON, our motto is: “Make your ‘I’ your job.” We value authenticity — be yourself, don’t pretend. We want you exactly as you are — as Deputy Front Office Manager — and no different. That’s how you’ll win over not only us, but also our guests. Our clubs already provide a paradise-like home for many ROBINS worldwide. We look forward to welcoming you to one of our dream destinations. Immerse yourself in the ROBINSON world as Deputy Front Office Manager, let yourself be inspired, and pass that enthusiasm on to others. As a ROBIN, you become part of our large family. Thanks to our unique ROBINSON atmosphere, it’s easy to feel right at home. **Your job as Deputy Front Office Manager (m/f/d)** ----------------------------------------------------- Nothing can easily dampen your mood. As Deputy Front Office Manager, your presence is compelling. Effortlessly, you ensure smoother operations across both front and back office. Your daily responsibilities include coordinating guest arrivals and departures, as well as performing check-in and check-out procedures. You also ensure optimal room allocation and handle direct bookings. You are not only the guests’ first point of contact but also your team’s. When others ask you endless questions, it’s no problem — quite the contrary: you’re always happy to help. With your knowledge and professional demeanor, you inspire those around you and serve as a role model for your team. **For your new role as Deputy Front Office Manager (m/f/d), you should bring your authentic self and the following:** ---------------------------------------------------------------------------------------------------------------- * Vocational training as a hotel specialist * Experience working at the reception desk in upscale hotels * Ideally, initial leadership experience * Protel knowledge desirable * Ideally, proficiency in the local language **We want you as Deputy Front Office Manager (m/f/d) and have much to offer!** ------------------------------------------------------------------------------------------ As Deputy Front Office Manager at ROBINSON, you’ll enjoy an unforgettable and highly exciting time. You’ll quickly notice our strong sense of community at ROBINSON — clearly felt across all our clubs. You’ll also meet many open-minded and friendly colleagues with whom you’ll jointly organize and experience numerous wonderful events. The use of first names among colleagues creates a pleasant and friendly atmosphere throughout all clubs — where both guests and staff feel at home. **In short – here’s what awaits you as Deputy Front Office Manager (m/f/d) at ROBINSON:** ------------------------------------------------------------------------------------------ * Working with friendly and open colleagues * New countries and new challenges * A respected position with a fixed salary * Responsibility for your department & regular training opportunities * Excellent career prospects * Free accommodation and meals (exceptions apply at ROBINSON Club Fleesensee) * Complimentary access to all club facilities