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Summary: Join Grand Hyatt Barcelona's Sofia Bar as a Waiter/Waitress, delivering exceptional food and beverage service in a luxurious, fast-paced bar environment. Highlights: 1. Deliver exceptional, personalized service in a luxury hotel bar setting 2. Grow your career within a world-class luxury brand 3. Be part of a global family that celebrates diversity and inclusion Summary **At Grand Hyatt Barcelona**, one of the city’s newest and most prestigious luxury landmarks, we are looking for an enthusiastic, service‑oriented, and customer‑focused **Waiter / Waitress** to join our **Sofia Bar** team. In this role, you will be at the heart of the guest experience, delivering attentive and professional food and beverage service while creating a welcoming and vibrant atmosphere. If you are passionate about hospitality, enjoy working in a fast‑paced bar environment, and take pride in exceeding guest expectations, this is a fantastic opportunity to grow your career within a world‑class luxury brand. Key Responsibilities The Waiter / Waitress is responsible for delivering exceptional service to guests and supporting the daily operations of Sofia Bar. Responsibilities include, but are not limited to: * **Welcoming guests with a smile**, creating a warm and professional first impression * Providing **attentive, friendly, and personalized service**, making guests feel valued at all times * Taking **food and beverage orders accurately**, accommodating special requests, and offering informed recommendations * Serving food and beverages in accordance with service standards and presentation guidelines * **Maintaining a clean and organized environment**, including clearing, cleaning, and resetting tables promptly * Ensuring assigned stations, tables, and side stands are **well‑stocked, neat, and ready for service** * Demonstrating strong **menu knowledge**, including daily specials and promotions, and operating the P.O.S. system efficiently * Handling **payments accurately** and completing end‑of‑shift procedures when required * Supporting **opening, closing, and side work duties** as assigned by management * Working collaboratively with colleagues and management to ensure smooth operations and consistent service quality * Adapting to guest needs and operational demands with a flexible and positive attitude Qualifications Qualifications \& Requirements * Previous experience in a **similar waiter/waitress or bar service role** is highly desirable * A **positive, service‑oriented personality** with a genuine commitment to guest satisfaction * **Strong communication skills**, with the ability to listen, understand, and respond effectively to guest and team needs * **Fluency in Spanish and English is required**; additional languages are a strong plus * A **team‑player mindset**, attentive, helpful, and respectful toward guests and colleagues * Professional appearance and **adherence to Hyatt grooming and uniform standards** * Dependable attendance and **flexibility to work rotative shifts**, including afternoons, evenings, and nights * Ability to work efficiently in a **fast‑paced bar environment** while maintaining attention to detail Care Connects Us – Do Our Values Speak to You? At Hyatt, we care for people so they can be their best. Our values — **Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing** — guide everything we do and shape how we work with our guests and each other. When you join Hyatt, you become part of a global family that celebrates diversity and encourages you to bring your authentic self to work every day. What You’ll Love About Us * Special **Hyatt hotel rates** for you, your family, and friends from day one * Discounts at hotel restaurants and bars * **Employee restaurant** with nutritious and varied daily menus * Free access to a **wellbeing and mental health support platform** * Continuous training, professional development, and **real career growth opportunities** across Hyatt hotels worldwide Be Part of Something GRAND With more than **1,150 hotels in over 70 countries**, Hyatt is globally recognized as a **Great Place to Work**. Our team is a vibrant mosaic of cultures, backgrounds, and experiences — and your unique contribution will be valued. Join the **Grand Hyatt Barcelona – Sofia Bar** team and become **YOUR best version**.
