Luggage Porter - Meliá Castilla

Description

***"The world is yours with Meliá"*** Discover an unlimited path at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work across multiple countries and become part of our extensive global family. **Discover some of the benefits we offer:** * **My MeliáRewards:** Join our exclusive loyalty program and enjoy unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. **Job Mission:** We are seeking a Luggage Porter with a service-oriented vocation, attention to detail, and an attitude consistently focused on delivering a warm welcome. You will be one of the guest’s first impressions upon arrival and a key support throughout their stay, contributing to an exceptional experience at our hotel. **What will you do?** * Deliver personalized service by anticipating guests’ needs and desires. * Advise on activities, gastronomy, culture, and must-see places in the city. * Collaborate with other departments to ensure a seamless experience. * Resolve incidents promptly, always striving for maximum guest satisfaction. **What are we looking for?** * Experience in customer service or concierge roles at 4\* or 5\* hotels. * Excellent communication skills and a friendly, approachable manner. * High proficiency in Spanish and English (other languages are valued). * Commitment to excellence and passion for details. * Proactive, solution-oriented attitude with strong organizational skills. If you are an **empathetic, enthusiastic person who loves creating unique moments**, this is your opportunity! **At Meliá, everyone is VIP** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by management commitment and guided by the principles outlined in our Human Resources policies. Furthermore, we prioritize fostering an organizational culture committed to effective equality across the entire workforce, and raising awareness about the need for joint and global action.* *We actively promote our commitment to* ***equality and diversity***, *prohibiting any form of discrimination—particularly based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company***. *Additionally, we advocate for the sustainable growth of our industry through a highly skilled, socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****.” Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during recruitment processes, we invite you to review our recommendations on the "**Protect Your Application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**