Job Summary: We are seeking a Commercial Technician to manage and develop commercial opportunities, deliver personalized customer service, and drive the company’s sustainable growth. Key Highlights: 1. Managing and developing commercial opportunities from the office 2. Providing personalized customer service and business prospecting 3. Being part of an established project within an international environment About Us: We build trust for a better tomorrow. We are Kiwa. Through our assurance, testing, inspection, certification, training, consultancy, and data services, we generate trust in our clients’ products, services, processes, management systems, and employees. We operate across a broad range of market segments—from construction and energy supply to drinking water, healthcare, food, feed, and agriculture. Our areas of expertise include management systems, corporate social responsibility, and laboratory testing, among many others. Our clients span manufacturing and process industries, business services, public and private utilities, governments, and international institutions. About the Position: We are seeking a Commercial Technician. Your primary mission is to manage and develop commercial opportunities from the office, provide personalized service to existing and prospective customers, drive sales, and contribute to the company’s sustainable growth through effective communication and consistent follow-up. Key Responsibilities Include: \* Customer service and management via telephone, email, and digital channels. \* Commercial visits and attendance at trade fairs and events, as required. * Preparing quotations, commercial proposals, and tracking their status. * Proactively retaining and strengthening the existing customer portfolio. * Conducting commercial prospecting and identifying new business opportunities. * Coordinating with other team members (commercial delegates; commercial administration) and other departments (Planning, technical departments, etc.). * Achieving commercial targets and submitting periodic performance reports. Do You Have What It Takes?: Mandatory Requirements: * Academic background (university degree or vocational training) in Administration, Commerce, Marketing, or related fields. * Specialized training in Management Systems Certification sector. * Minimum 2 years’ experience in commercial activities, telesales, and/or customer service—preferably within a certification body. Key Competencies: * Strong communication skills and clear customer orientation. * Ability to negotiate and close commercial actions. * Proactivity and results orientation. * Proficiency with digital tools (CRM, Excel, management platforms). * Teamwork and collaborative attitude. What Can You Expect From Us?: We offer you the opportunity to join an established and expanding project within an international environment. At Kiwa, we promote equal opportunities and equitable working conditions for men and women, ensuring a fair, equitable, and inclusive workplace. If you wish to become part of a multidisciplinary team continuously engaged in improvement, this is your opportunity.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
