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Position Summary: Technical Coordinator for the SAD (Home Help Service) responsible for planning and coordinating services, quality evaluation, and task management to ensure smooth service operation. Key Responsibilities: 1. Coordination and planning of services and staff 2. Quality assessment and control 3. Incident management and report preparation We are seeking a Technical Coordinator for the SAD. The person in this position will coordinate and plan services for users and family workers, evaluate and monitor service quality, and ensure proper execution of all other tasks necessary for the service’s effective operation. Requirements: - University degree in Social Work or Social Education (or related fields) - Prior experience in this role (preferred) - Valid driver's license and personal vehicle Your main responsibilities will include: - Coordinating all SAD personnel (family workers and cleaning assistants) - Scheduling home visits to introduce users to their assigned family worker or cleaning assistant - Reviewing service agreements and verifying compliance with protocols and individual user services, followed by subsequent evaluation - Identifying service incidents - Resolving technical incidents - Monitoring working hours, attendance records, and absences for all SAD personnel - Managing incidents and preparing social reports - Performing any other tasks required for the proper functioning of the service We offer: - Part-time schedule (34 hours per week) - Competitive salary - Temporary contract (IT sick leave coverage) - Working hours: 08:45–15:00, Monday–Friday (one afternoon per week on a rotating basis: 10:00–14:00 and 15:00–20:00; afternoons conducted remotely) The person in this position will coordinate and plan services for users and family workers, evaluate and monitor service quality, and ensure proper execution of all other tasks necessary for the service’s effective operation. * Minimum 6 months’ experience: staff coordination, scheduling, leave management, etc. * Bachelor’s Degree * Competencies / Knowledge: Social Work, Social Educator… (University Bachelor’s Degree) * Availability of personal vehicle * Driving License: Class B * Temporary employment contract (4 months) * Part-time morning schedule (34 hours per week) * Gross monthly salary ranging from '1600' to '1800' * Additional relevant information: Working hours from 08:45 to 15:00, plus one day per week with split shifts (10:00–14:00 and 15:00–20:00), with the afternoon shift performed remotely. Contract is for long-term IT sick leave coverage.
