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Job Summary: We are seeking a Technical Coordinator for the SAD (Home Help Service) who will be responsible for coordinating, planning, and evaluating services for users and family workers. Key Responsibilities: 1. Coordination and planning of services 2. Evaluation of service quality 3. Management of incidents and preparation of social reports We are seeking a Technical Coordinator for the SAD. The person appointed to this position will coordinate and plan services for users and family workers. They will evaluate and monitor the quality of services provided and ensure proper execution of all other tasks necessary for the smooth operation of the service. Requirements: - University degree in Social Work or Social Education (or related fields) - Prior experience in this role (desirable) - Valid driver’s license and personal vehicle Among other duties, your responsibilities will include: - Coordinating all SAD staff (family workers and cleaning assistants) - Scheduling home visits to introduce users to their assigned family worker or cleaning assistant - Reviewing service agreements, verifying compliance with protocols and service provisions for each user, and conducting subsequent evaluations - Identifying service incidents - Resolving technical incidents - Monitoring working hours, timekeeping records, and absences for all SAD staff - Managing incidents and preparing social reports - Performing any other tasks necessary for the proper functioning of the service We offer: - Part-time schedule (34 hours) - Competitive salary - Temporary contract (covering sick leave) - Working hours: 08:45–15:00 Monday–Friday (one afternoon per week on a rotating basis from 10:00–14:00 and 15:00–20:00; afternoons conducted remotely) The person appointed to this position will coordinate and plan services for users and family workers. They will evaluate and monitor the quality of services provided and ensure proper execution of all other tasks necessary for the smooth operation of the service. * Minimum 6 months’ experience: staff coordination, scheduling, managing absences, etc. * UNIVERSITY DEGREE * Competencies / Knowledge: Social Work, Social Educator… (University Bachelor’s Degree) * Availability of personal vehicle * Driver’s license category: B * Temporary employment contract (4 months) * Part-time morning schedule (34 hours per week) * Gross monthly salary ranging from '1600' to '1800' * Additional relevant information: Working hours from 08:45 to 15:00, plus one day per week with split shifts from 10:00–14:00 and 15:00–20:00 (afternoon shift performed remotely). Contract covers long-term sick leave (IT).
