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Job Summary: We are looking for a sales professional to advise customers, ensure satisfaction and sales development in the professional channel, handle orders, and resolve incidents. Key Points: 1. Contribute to customer satisfaction and sales development. 2. Provide professional advice to customers and manage orders. 3. Participate in the continuous improvement of the sector. OBRAMAT is the leading distribution company for Construction Materials in the Renovation and Construction market, part of GRUPO ADEO—the top-ranked European group in specialized home improvement retail and third-ranked globally—parent company of brands such as Leroy Merlin, Tecnomat, Saint Maclou, KBane, Weldom, and Adeo Services. Currently, we operate 38 warehouses across Spain and Portugal, and we already have over 7\.000 committed employees dedicated to our corporate project. We strive daily to deliver the best shopping experience to all our customers, based on professional advice. For this, the talent of our teams is our main pillar. **What Will Be Your Mission?** Reporting to the Sector Manager, your mission will be to personally contribute to customer satisfaction and sales development, ensuring an outstanding shopping experience. **You Are a Key Member of the Team! Your responsibilities will include:** Attending to customers and advising them accurately and promptly, in accordance with standards defined for the Professional Channel. Ensuring proper customer service and sales execution according to the Sales Plan. Leveraging your product knowledge to guide sales based on customer needs and the Sales Plan, recommending suitable products and identifying unmet needs within our product range. Handling customer incidents and complaints in the post-sales service for the Professional Channel, ensuring resolution of such incidents and customer satisfaction. Contributing to acquisition and retention of the Professional Channel’s target customers. Ensuring prepared orders are delivered to customers within agreed timeframes and that orders are complete upon delivery. Coordinating and ensuring coordination with logistics and loading of Professional Channel orders onto trucks, following instructions from your manager. Identifying and monitoring key performance indicators affecting product availability and service levels in order management, reporting their impact on customers to your Professional Channel manager. Participating in Sector activities (meetings, Sales Plan, training sessions, etc.), proposing ideas and suggestions aimed at continuous improvement. **What Is Our Ideal Candidate Profile?** Solid experience of at least 2 years in sales within the specialist channel or in installation of our products. Knowledge of construction materials, local market, and leading brands. Own vehicle and valid Class B driver’s license. **What Do We Offer You for Having Orange Blood?** Full-time employment contract with a financially stable company pursuing ambitious national and international expansion plans, and belonging to one of Europe’s leading distribution groups. Become a shareholder of the ADEO Group. 25 working days of vacation per year. Your birthday off. 10% discount on OBRAMAT purchases. 50% of health insurance premium covered by the company. Christmas basket. Life insurance. Discounts on Leisure, Beauty, Technology, and more—thanks to our loyalty program "Te lo mereces" (You Deserve It). Personalized training plan to enhance growth opportunities within the Company. (All OBRAMAT professional development programs uphold equal treatment between men and women, in compliance with current legislation and our Equality Plan. Hiring decisions are based solely on objective criteria related to professionalism, merit, and capability.) **Departments** Commerce (Warehouse) **Position** Sales **Locations** Lugo **Employment Type** Full-time **Number of Vacancies** 1
