Property Manager

Description

**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional\-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia\-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36\.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world\-class service in the rental residential real estate business. To learn more, visit www.greystar.com. **JOB DESCRIPTION SUMMARY** The Property Manager is responsible for ensuring the building operates properly and residents are satisfied, managing both operational and administrative aspects. Key responsibilities include customer service, vendor supervision, KPI monitoring, resident check-in and check-out management, and coordination with headquarters to ensure regulatory compliance and continuous improvement of the asset.**JOB DESCRIPTION** ***Key Responsibilities*** * Provide customer service to fulfill contracted services and address any incidents that may arise. * Inform customers about the content and functionality of our product. * Manage resident check-ins and check-outs for the building, especially check-outs to inspect apartment condition (moving out). * Supervise security deposit listings and identify issues related to monthly payment collection. * Manage inventories, setup of utilities, and penalties. * Monitor KPIs, auxiliary services, etc. * Oversee vendors (maintenance, cleaning, legionella, etc.). * Supervise work performed by subcontracted companies so the operations department can verify invoices. * Resolve incidents related to utilities and installations to ensure normal building operation. * Coordinate all property-related matters with headquarters. * Ensure mandatory facility inspections are conducted to comply with applicable regulations. * Propose building improvements to deliver high-quality accommodation across all aspects. * Collaborate with the Operations Manager to achieve asset objectives. * Inspect building maintenance status and coordinate repairs. * Collaborate with the commercial department to provide information to prospective customers, host viewings, and prepare move-in documentation. * Package handling. * Waste management, if applicable. * Building access control. ***Required Profile and Qualifications*** * Intermediate proficiency in Microsoft Office suite and Outlook. * Strong organizational, coordination, control, and team management skills. * Excellent communication, negotiation, interpersonal, mediation, analytical, and problem-solving abilities. * Ability to work effectively in multicultural and multidisciplinary environments. * Ability to report to management and convey the company’s direction and values. * Flexibility, honesty, and ethical commitment. * Capacity for learning and adapting to change. * Efficiency in performing administrative tasks. ***Important Notice:*** *Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.*