Description
**ABOUT US**
Indie Campers is a global leader in road travel and operates one of the world's largest campervan fleets. The **Support and Cleaning** department is essential to ensuring every van is spotless, safe, and ready for the next customer—directly impacting customer satisfaction and operational efficiency.
**THE ROLE**
The **Support and Cleaning Operator** focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is an operational, hands-on, physical, detail-oriented position responsible for:
* Cleaning the interior and exterior of vehicles
* Preparing vans with kits and essential items
* Inspecting vehicles upon return
* Managing cleaning products and consumables
* Supporting depot organization and logistics
**WHAT WILL YOU WORK ON?**
* **Fleet cleaning:** Cleaning and maintaining the interior and exterior of vehicles to meet hygiene and presentation standards, consistently delivering high-quality results.
* **Vehicle preparation:** Equipping campervans with required kits, bedding, and optional extras—ensuring readiness for bookings and check-in/check-out processes.
* **Post-return inspection and reporting:** Inspecting returned vehicles for cleanliness, missing items, or damage, and reporting any incidents for follow-up.
* **Stock and consumables management:** Managing stock and consumables—including receiving, storing, and organizing supplies—as well as reporting shortages or damages.
* **Depot logistics and organization:** Supporting depot logistics, keeping cleaning areas organized, moving vehicles, and assisting with operational needs during peak periods.
**WHO ARE WE LOOKING FOR?**
* **Mandatory:** Experience in cleaning.
**Preferred:** Experience in hospitality, warehousing, housekeeping, or operations.
* **Mandatory:** Strong attention to detail and commitment to hygiene standards.
* **Mandatory:** Good physical condition and ability to perform manual tasks (cleaning, lifting, moving equipment).
* **Mandatory:** Reliable, punctual individual capable of working in fast-paced environments.
* **Mandatory:** Valid driver's license (Category B).
* **Mandatory:** English proficiency.
**Preferred:** Proficiency in the local language (where applicable).
* PHYSICAL AND OPERATIONAL REQUIREMENTS
* **Mandatory:** Ability to perform physical cleaning tasks for most of the shift—including standing, walking, bending, kneeling, stretching, and repetitive motions.
* **Mandatory:** Comfort working inside vehicles (confined spaces, elevated surfaces) and outdoors around the fleet.
* **Mandatory:** Ability to lift, move, or carry cleaning equipment, vacuum cleaners, water hoses, chemicals, or kits (up to 15 kg).
* **Mandatory:** Comfort safely using cleaning products and chemicals—including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training will be provided).
* **Mandatory:** Adherence to company safety guidelines when handling chemicals.
* **Mandatory:** Comfort working under varying temperatures and weather conditions while washing or preparing vehicles outdoors.
* **Mandatory:** Ability to maintain both quality and speed of cleaning during high-volume operations and peak season.
* **Mandatory:** Flexibility to work weekends, holidays, and during peak-season hours.
* **Mandatory:** Ability to adapt to last-minute operational needs (e.g., urgent rotations or additional cleaning tasks).
**THE INDIE COMMITMENT!**
* Competitive compensation and travel benefits.
* Clear progression path to the **RoadTrip Agent** role or other operational positions.
* Training on cleaning standards, detail verification, minor repairs, and operational excellence.
* A multicultural, dynamic, and highly collaborative work environment.
**Are you ready to Go Indie?**