Housekeeping Attendant

Description

This position involves maintaining and cleaning facilities to ensure guest satisfaction at Paradinas. Daily tasks include deep cleaning of guest rooms and common areas, replenishing towels, toiletries, and complimentary amenities. It is also necessary to verify that each space meets hygiene and presentation standards prior to new guests' arrival, maintain order in assigned areas, and conduct inspections to identify potential maintenance issues. Customer interaction is a key part of this role, requiring courteous and efficient handling of guest requests. This includes answering questions about services, providing additional items, and reporting incidents to the relevant department. Collaboration with the team is essential to coordinate workflows and ensure a seamless guest experience. The role also requires the ability to work under pressure during peak seasons while maintaining service quality and attention to detail. Candidates are expected to possess practical knowledge of cleaning and disinfection protocols, using equipment and products safely. Punctuality, professionalism, and commitment to operational excellence are highly valued. This role directly contributes to the establishment's image by ensuring facilities remain in optimal condition for a comfortable and memorable guest stay. At least one year of prior experience in cleaning and maintenance within the hotel or hospitality industry is required. Demonstrated ability to work effectively both in a team and under pressure, along with excellent communication and customer service skills, is essential. Knowledge of occupational health and safety hygiene protocols is considered an advantage. Holding a food handling and cleaning product certification will be regarded as an additional asset.