Description
We are looking for a communicative and customer-oriented person to join us as a Customer Service Representative and provide support to our customers with their inquiries and requests.
Main responsibilities
* Handle customer inquiries via email and telephone.
* Provide clear information about products and services.
* Manage requests and carry out the corresponding follow-up.
* Record and update information in internal systems.
* Resolve basic incidents and escalate cases when necessary.
* Maintain professional and courteous communication with customers.
Requirements
* Strong communication skills.
* Customer orientation and professional attitude.
* Ability to solve problems and organize tasks.
* Proficiency in using computer tools.
* High level of Spanish.
* Prior experience in customer service is desirable but not essential.
We offer
* Full-time or part-time employment.
* Initial training.
* A professional and collaborative team.
* Opportunities for learning and professional development.
Salary: 1\.650,00€\-2\.000,00€ per month
Work location: Periodic travel