We are looking for a communicative and customer-oriented person to join our customer support team. Your main responsibility will be assisting customers with their inquiries, recording requests, and ensuring each case receives appropriate follow-up. Key responsibilities * Handle inquiries via telephone and email. * Inform customers about products, services, and procedures. * Record requests and incidents in internal systems. * Follow up on cases requiring additional attention. * Coordinate with other departments to resolve inquiries. * Keep customer data up to date. * Identify recurring issues and share feedback with the team. We are looking for * Strong communication and listening skills. * A professional attitude and service orientation. * Practical problem-solving ability. * Comfortable use of email and computer tools. * Organizational skills and ability to manage multiple requests. * Prior customer service experience is preferred. * Good command of Spanish; English is a plus. We offer * Full-time schedule from Monday to Friday. * Initial paid training. * Vacation days and standard employment benefits. * A professional and collaborative work environment. * Opportunities for growth and development. Salary: €2,150.00–€2,340.00 per month Benefits: * Free parking Work location: Periodic travel
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
