Description
**Description:**
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Would you like to work for a leading company in the ENERGY sector?
We are a rapidly growing national company operating in the energy sector, serving both residential and business customers. We are seeking a Customer Service and Sales Representative for our office in Madrid (San Blas de Canillejas).
PROFESSIONAL PROFILE
Personal competencies:
* Strong communication skills and courteous customer interaction.
* Ability to organize and manage time effectively.
* Initiative and proactivity in resolving issues.
* Adaptability to a dynamic and growing environment.
Desired experience:
* Proficiency in written and oral communication.
* Prior experience in customer service.
* Knowledge of the energy sector (tariffs, contracts, energy savings) is a plus.
MAIN JOB RESPONSIBILITIES
* Answering customer phone calls, emails, and in-person visits.
* Providing initial information and advisory support regarding energy services.
* Resolving incidents and routing complaints to the appropriate department.
* Post-sales follow-up to ensure customer satisfaction.
* Customer retention.
What do we offer?
* Competitive remuneration \+ commissions.
* Permanent contract.
* Full-time schedule.
* Opportunities for internal development.
What are you waiting for? We’re looking for professionals like you!
We look forward to meeting you and providing further details. All we need is your motivation to work and grow.