Description
**Description:**
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**Do you enjoy agricultural mechanization, solving technical problems, working with high-end machinery, and at the same time being part of a project that drives rural development?** At Vicens Maquinària Agrícola SA, official John Deere dealer, we are selecting **a mechanic** responsible for after-sales service. We are looking for a proactive person with a positive, results-oriented attitude and a strong desire for professional growth.
**MAIN RESPONSIBILITIES**
* Collaborate with the sales team to process machinery orders. Ensure sales representatives provide all documentation related to the sales process so that up-to-date documentation and information are available for completing required procedures.
* Ensure all documentation for used machinery handled by the dealership—both currently held inventory and machinery entering the sales process—is complete and maintained.
* Receive and process all machinery sales files from the dealership.
* Update customer data.
* Prepare and submit documentation for vehicle registration.
* Process insurance applications and verify coverage.
* Keep the sales administration archive, register, and information updated.
* Handle complaints and incidents related to sales.
* Monitor outstanding payments and track financing arrangements.
* Coordinate with JD Financial for financing processing.
* Update data in ERP systems or Excel spreadsheets (customers, products, sales).
* Resolve administrative inquiries (order status, invoices, financing).
* Manage complaints and incidents related to sales administration.
* Maintain digital and physical archives of machinery documentation and files.
**What do we offer?**
* Join a leading, stable, and continuously evolving company in the agricultural sector.
* A close-knit, collaborative work environment where people are an essential part of our success.
* Indefinite full-time contract.
* Flexible administrative working hours.
Did you reach this job posting via an external portal? **We recommend applying directly through our official careers portal:** https://talent.vicensmaquinaria.com
**Requirements:**
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* Proven experience in administrative functions related to sales, invoicing, or document management.
* Proficiency in Microsoft Office, especially Excel.
* Ability to work effectively in teams and communicate clearly.
* Capacity to manage documentation, files, and archives with rigor and precision.
* Organizational skills and ability to plan work efficiently.
* Ability to coordinate across different departments (sales, administration, finance, and after-sales).
* Strong verbal and written communication skills in Catalan and Spanish.
* Experience in the agricultural sector, automotive industry, industrial machinery, or dealerships is considered an advantage, as is knowledge of vehicle registration procedures, financing processing, and insurance handling.
* Basic knowledge of accounting and invoicing.
* Customer orientation and incident resolution capability.
* Ability to meet deadlines and manage multiple tasks simultaneously.